Innovation Facilitator (Bilingual)

Discovery​ ​Centre​ ​Mission:​ ​​To bring STEAM to life through fun, interactive learning experiences.

Department:​ ​​ ​​Science​ ​Education
Supervisor:​ ​​ ​​Innovation​ ​Lab​ ​Coordinator
Position​ ​Category:​​ ​Part-Time/Casual
Working​ ​Hours:​​ ​Variable;​ ​weekends​ ​and​ ​some​ ​evenings​ ​required

Position​ ​Summary
Supporting​ ​the​ ​Discovery​ ​Centre​ ​mission,​ ​the​ ​Part-Time​ ​Bilingual​ ​Innovation​ ​Facilitator​ ​(IF)​ ​is​ ​responsible for​ ​providing​ ​an​ ​exceptional​ ​experience​ ​to​ ​every​ ​visitor​ ​to​ ​the​ ​Michelin​ ​Corporate​ ​Foundation Innovation​ ​Lab.​ ​The​ ​IF​ ​provides​ ​an​ ​enthusiastic​ ​welcome​ ​to​ ​visitors,​ ​facilitating​ ​and​ ​encouraging​ ​their interaction​ ​with​ ​Innovation​ ​Lab​ ​activity​ ​stations​ ​and​ ​equipment​ ​in​ ​French​ ​and​ ​English​ ​as​ ​required.​ ​The​ ​IF maintains​ ​a​ ​safe,​ ​welcoming,​ ​creative​ ​space​ ​dedicated​ ​to​ ​hands-on​ ​STEAM​ ​(Science,​ ​Technology, Engineering,​ ​Arts​ ​and​ ​Math)​ ​education​ ​and​ ​developing​ ​the​ ​skills​ ​that​ ​foster​ ​innovation​ ​and​ ​an entrepreneurial​ ​spirit.

Summary​ ​of​ ​Responsibilities

Facilitates​ ​Innovation​ ​Lab​ ​experiences​ ​in​ ​both​ ​official​ ​languages​ ​and​ ​ensures​ ​a​ ​safe​ ​environment

  • Delivers​ ​registration-based​ ​Innovation​ ​Lab​ ​programs,​ ​including​ ​guided​ ​workshops,​ ​Maker​ ​Club meets,​ ​and​ ​camp​ ​activities.
  • Facilitates​ ​drop-in​ ​visitor​ ​activities,​ ​encouraging​ ​and​ ​empowering​ ​visitors​ ​to​ ​explore​ ​their​ ​own ideas​ ​and​ ​bring​ ​them​ ​to​ ​life​ ​with​ ​Innovation​ ​Lab​ ​equipment.
  • Provides​ ​a​ ​warm​ ​welcome​ ​to​ ​Innovation​ ​Lab​ ​visitors.
  • Assists​ ​in​ ​providing​ ​a​ ​safe​ ​environment​ ​for​ ​visitors:​ ​monitor​ ​visitor​ ​activities​ ​and​ ​calmly​ ​follow protocol​ ​in​ ​response​ ​to​ ​an​ ​incident.
  • Assists​ ​in​ ​the​ ​evacuation​ ​of​ ​visitors​ ​in​ ​the​ ​event​ ​of​ ​an​ ​emergency.
  • Follows​ ​safety​ ​guidelines​ ​as​ ​they​ ​relate​ ​to​ ​Innovation​ ​Lab​ ​programs​ ​and​ ​activities,​ ​equipment use,​ ​and​ ​equipment​ ​storage.
  • Create​ ​safety​ ​guidelines​ ​and​ ​risk​ ​assessments​ ​for​ ​new​ ​programs.

Contributes​ ​to​ ​the​ ​successful​ ​operation​ ​of​ ​the​ ​Innovation​ ​Lab​ ​and​ ​Discovery​ ​Centre

  • Liaises​ ​with​ ​Visitor​ ​Experience​ ​team,​ ​exchanging​ ​knowledge​ ​of​ ​daily​ ​activities​ ​and​ ​scheduled programs.
  • Ensures​ ​Innovation​ ​Lab​ ​is​ ​presentable,​ ​tidying​ ​the​ ​space​ ​during​ ​and​ ​after​ ​activities.
  • Assists​ ​Innovation​ ​Lab​ ​Coordinator​ ​with​ ​maintenance​ ​and​ ​upkeep​ ​of​ ​Innovation​ ​Lab​ ​equipment.
  • Participates​ ​actively​ ​in​ ​training​ ​programs,​ ​staff​ ​meetings,​ ​and​ ​other​ ​learning​ ​opportunities.
  • Keeps​ ​up​ ​to​ ​date​ ​with​ ​Discovery​ ​Centre’s​ ​OH&S​ ​Program.
  • Provides​ ​support​ ​to​ ​guest​ ​presenters​ ​and​ ​volunteers​ ​in​ ​the​ ​Innovation​ ​Lab.
  • Monitors​ ​consumable​ ​program​ ​supply​ ​levels,​ ​informing​ ​Innovation​ ​Lab​ ​Coordinator​ ​when​ ​more are​ ​needed.
  • Regularly​ ​checks​ ​Discovery​ ​Centre​ ​email​ ​and​ ​work​ ​schedule.

Continually​ ​refresh​ ​Innovation​ ​Lab​ ​experience

  • Works​ ​with​ ​Innovation​ ​Lab​ ​Coordinator​ ​to​ ​ensure​ ​Innovation​ ​Lab​ ​activities​ ​are​ ​refreshed, assisting​ ​with​ ​program​ ​development,​ ​testing,​ ​and​ ​evaluation.
  • Works​ ​with​ ​Innovation​ ​Lab​ ​Coordinator​ ​to​ ​research​ ​and​ ​identify​ ​equipment​ ​and​ ​materials​ ​for new​ ​programs.

Other​ ​Duties:
The​ ​IF​ ​will​ ​sometimes​ ​be​ ​required​ ​to​ ​work​ ​holidays​ ​and​ ​beyond​ ​core​ ​business​ ​hours​ ​and​ ​is​ ​required​ ​to be​ ​flexible​ ​in​ ​fulfilling​ ​required​ ​shifts.​ ​This​ ​may​ ​include​ ​delivering​ ​camp​ ​or​ ​outreach​ ​programs​ ​-​ ​training would​ ​be​ ​provided.​ ​Completes​ ​other​ ​tasks​ ​as​ ​assigned​ ​by​ ​the​ ​Innovation​ ​Lab​ ​Coordinator.

Relationship:
Under​ ​the​ ​direction​ ​of​ ​the​ ​Innovation​ ​Lab​ ​Coordinator,​ ​the​ ​Part-Time​ ​Innovation​ ​Facilitator​ ​collaborates with​ ​the​ ​Visitor​ ​Experience​ ​team,​ ​Science​ ​Education​ ​team,​ ​Asset​ ​Management​ ​team,​ ​Operations​ ​team, and​ ​Marketing​ ​and​ ​Communications​ ​team​ ​to​ ​meet​ ​Discovery​ ​Centre’s​ ​mandate.

Qualifications:

  • Completion​ ​of​ ​or​ ​current​ ​enrolment​ ​in​ ​a​ ​post-secondary​ ​program​ ​in​ ​a​ ​STEAM​ ​subject,​ ​Education, Communication​ ​or​ ​relevant​ ​field,​ ​and/or​ ​a​ ​minimum​ ​of​ ​1​ ​year​ ​relevant​ ​experience.
    • Relevant​ ​experience​ ​includes​ ​working​ ​positions​ ​related​ ​to​ ​interpretation,​ ​education,​ ​or recreational​ ​programming,​ ​especially​ ​those​ ​within​ ​science​ ​centres​ ​or​ ​museums.
  • Exceptional​ ​communication​ ​skills​ ​-​ ​specifically​ ​in​ ​public​ ​speaking​ ​and/or​ ​performing.
  • Fluency​ ​in​ ​both​ ​French​ ​and​ ​English​ ​required.
  • Excellent​ ​interpersonal​ ​and​ ​customer​ ​service​ ​skills;​ ​a​ ​genuine​ ​love​ ​of​ ​engaging​ ​with​ ​people​ ​of​ ​all ages​ ​and​ ​abilities.
  • Experience​ ​working​ ​in​ ​a​ ​fast​ ​paced​ ​environment.
  • Computer​ ​literacy​ ​and​ ​a​ ​demonstrated​ ​interest​ ​in​ ​creative​ ​making,​ ​tech,​ ​and​ ​learning​ ​new​ ​skills.
  • Specialized​ ​knowledge​ ​(e.g.​ ​coding,​ ​visual​ ​arts,​ ​woodworking,​ ​robotics,​ ​or​ ​sewing)​ ​an​ ​asset.
  • A​ ​clean​ ​criminal​ ​record​ ​check​ ​and​ ​child​ ​abuse​ ​registry​ ​check​ ​are​ ​mandatory.
  • Valid​ ​First​ ​Aid​ ​with​ ​CPR​ ​C​ ​certification​ ​an​ ​asset.

Hours​ ​of​ ​Work
Variable​ ​depending​ ​on​ ​operational​ ​needs.​ ​Evening​ ​and​ ​weekend​ ​shifts​ ​as​ ​required.

Accountability
This​ ​position​ ​is​ ​responsible​ ​for​ ​fulfilling​ ​the​ ​Innovation​ ​Lab’s​ ​mandate​ ​and​ ​the​ ​Discovery​ ​Centre’s mission.

Working​ ​Environment
Working​ ​conditions​ ​include​ ​daily​ ​contact​ ​with​ ​children,​ ​youth​ ​and​ ​large​ ​groups​ ​of​ ​people,​ ​long​ ​periods of​ ​standing​ ​and​ ​light​ ​physical​ ​activity​ ​(moving​ ​supplies).​ ​The​ ​noise​ ​level​ ​in​ ​the​ ​work​ ​environment​ ​is usually​ ​moderate.​ ​Tools​ ​and​ ​equipment​ ​will​ ​be​ ​an​ ​integral​ ​aspect​ ​of​ ​the​ ​Lab​ ​operation,​ ​and​ ​training​ ​for safe​ ​use​ ​and​ ​storage​ ​will​ ​be​ ​provided.​ ​Tidying​ ​and​ ​light​ ​cleaning​ ​of​ ​the​ ​space​ ​forms​ ​a​ ​portion​ ​of​ ​this​ ​role.
Performance​ ​Indicators A​ ​formal​ ​appraisal​ ​will​ ​be​ ​completed​ ​annually​ ​or​ ​as​ ​necessitated​ ​by​ ​the​ ​Innovation​ ​Lab​ ​Coordinator.

Probationary​ ​Period
As​ ​is​ ​usual​ ​in​ ​new​ ​employment​ ​situations,​ ​there​ ​is​ ​a​ ​required​ ​3​ ​month​ ​probationary​ ​period​ ​during​ ​which either​ ​party​ ​may​ ​end​ ​the​ ​employment​ ​agreement.​ ​Notice​ ​will​ ​be​ ​provided​ ​in​ ​writing​ ​at​ ​the​ ​time​ ​of successful​ ​completion​ ​of​ ​probation.

How​ ​to​ ​Apply
Discovery​ ​Centre​ ​is​ ​openly​ ​accepting​ ​resumes​ ​for​ ​this​ ​position​ ​and​ ​will​ ​keep​ ​resumes​ ​on​ ​file.​ ​Only candidates​ ​under​ ​consideration​ ​will​ ​be​ ​contacted.​ ​​Please​ ​submit​ ​a​ ​cover​ ​letter​ ​and​ ​resume,​ ​stating which​ ​position​ ​you​ ​are​ ​applying​ ​for,​ ​to​ ​​Ryan​ ​Jameson​​ ​at​ ​​​.

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